FAQ | The Premium Choice

Shipping & Delivery

How long does shipping take?

The Premium Choice™ ships all packages from Greensburg, Pennsylvania and delivery times will vary based on your proximity to the city. Typical delivery windows are:  United States: 3-5 business days* International shipping:  10-15 business days 

*P.S. This doesn’t include the normal 24-48 hours of warehouse processing time.

What shipping carrier do you use?

All order are shipped via USPS.

Where do you ship from? 

Our fulfillment center is located in Greensburg, Pennsylvania.

How can I track my order?

You can track your order by clicking here

My package is missing! What should I do?

Does your USPS tracking status show as “delivered”? But you still have yet to receive it? Try checking with your neighbors first to make sure the package didn’t get delivered to their house instead. In rare occurrences, mail carriers leave packages at nearby doors by mistake (oops!). If your order has still not shown up please contact our support team so we can verify you used the correct address at checkout. We also recommend contacting your local USPS and filing a claim with them!

I don't have a tracking number, when will I get it?

 You should have received an order confirmation email or text message with your order information.You can check on the status of your order at any time by clicking here.You will receive an update email with your tracking information when our fulfillment center creates your label and begins packing your order.

Do you ship international?

Yes, we ship internationally. Shipping Costs vary by country. 

Shopping & Payments

How do I use a discount code?

Good news: It’s super easy! When checking out, enter your code in the “Discount Code” box under the “Order Summary” section. Click “apply” and the discount will automatically be applied toward the order total.

Can I use multiple discount codes in my order?

Unfortunately, only one discount code may be used per order at this time.

What forms of payment do you accept?

Paypal, Apple Pay, Google Pay and all major credit cards.

I placed an order and never received a confirmation email?

If you do not receive an email from The Premium Choice™ within a few hours of placing your order, be sure to check your personal Spam folder. Also be sure to check your phone as you may have entered your phone number rather than an email. 

Alternatively, the email address on file might be spelled incorrectly. Please contact our support team if you are still having trouble and they should be able to help you find it with other information.

What if my credit card is declined?

If your payment does not successfully process or if it is declined when trying to complete your purchase, please try entering your information one more time to insure no mistakes were made. You will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase if it doesn’t work the second time.

I was given a refund but I don’t see it back in my account yet?

Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution. If you used an E-Gift Card to purchase, please reuse the E-Gift Card on your next purchase.

Product Questions 

Sizing Chart For Men's T-Shirt

This is our best seller for a reason. Relaxed, tailored and ultra-comfortable, you’ll love the way you look in this durable, reliable classic.

  • 100% pre-shrunk cotton (heather gray color is 90% cotton/10% polyester, light heather gray is 98% cotton/2% polyester, heather black is 50% cotton/50% polyester) | Fabric Weight: 5.0 oz (mid-weight)

  • Double-stitched seams at shoulder, sleeve, collar and waist

  • Special Note: Mineral Wash colors have a slight yellow tint and not one is the same due to the special dye process

  • Imported; processed and printed in the U.S.A.

Men's T-Shirt

normal fit




27.99 in

17.99 in


28.98 in

19.49 in


30.00 in

21.97 in


30.98 in

23.98 in


31.97 in

25.98 in


32.48 in

27.48 in


34.49 in

28.98 in


35.00 in

30.98 in


37.48 in

32.99 in

Sizing Chart For Men's Hoodie

This Hanes classic hoodie is comfortable, stylish and versatile. Perfect as an outer or under layer, the men’s hooded sweatshirt has become a staple in any wardrobe. Kangaroo-style front pocket is perfect for your phone, keys or anything else you want to stash.

  • 50% cotton/50% polyester | Fabric Weight: 7.8 oz (midweight)
  • Ribbed cuffs and waist hem
  • Adjustable drawstring hood
  • Imported; processed and printed in the U.S.A.

Men's Hoodie

normal fit

S 26.50 in 20.00 in 23.98 in
M 27.48 in 21.97 in 24.29 in
L 28.46 in 23.98 in 24.37 in
XL 29.49 in 25.98 in 24.76 in
2XL 30.00 in 27.95 in 25.00 in
3XL 30.51 in 30.00 in 25.91 in

Sizing Chart For FlexFit Hat

This 5-panel, flexfit, low-profile baseball cap is a great wear. It's perfect for teams or individuals, for the field or the street. The addition of spandex to the material makes for a form-fit, and the extras like a sewn-in sweatband and embroidered ventilation holes make this piece a smart buy.

  • 97% Cotton/3% Spandex
  • Structured, firm front panel with low, flexible fit
  • 5-panel cap with reinforced pro-stitching throughout
  • embroidered eyelets for ventilation
  • Matching color undervisor
  • Imported; processed and printed in the USA



Baseball Cap

normal fit


S/M Cap 6.69 in 21.18 in
L/XL Cap 6.69 in 22.80 in


What is your return policy?

If you are not 100% satisfied with your purchase from The Premium Choice™you can return your item(s) for a full refund within 365 days of purchase. 

(Returns must be un-used, in the state you received them, and in the original packaging.) 

Merchandise returned not in its original form or a damaged item do not qualify for a refund. 

Please note, you will be responsible for paying for return shipping, 

but if your return is accepted you will be reimbursed. 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted: (if applicable) * 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * 

Any item that is returned more than 90 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at 

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) We will gladly exchange your items for a different size. If you need to exchange it for the same item, send us an email at 


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. 

Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

You will be responsible for paying for your own shipping costs for returning your item. 

Shipping costs are non-refundable. 

If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Should I buy more than one?

Yes, most of our customers buy 2 or 3 items with the design they like. Most often it's a shirt, a hoodie, and a hat. 

We also have a large subset of customers who are ordering a quantity of 7, we've concluded they needed one for every day of the week.

Why The Premium Choice™ ?

We are the original creators of all of the legendary word-smithing found on all of our designs. Feel good knowing you are purchasing from the brand that knows you are The Premium Choice™. With over 25,000 items sold and tens of thousands of happy customers we challenge you to find a bad review about us.

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